Privacy Policy
How we handle your personal data, in line with India’s Digital Personal Data Protection Act, 2023.
Last updated: September 2026.
Who we are
123DStore (“we”, “us”), based in Ghaziabad, Uttar Pradesh. We are the data fiduciary for the personal data you share with us.
What we collect
- Contact + delivery details: name, email, phone, shipping address, pincode.
- Business details: GSTIN (if you provide one for a GST invoice).
- Order information: what you ordered, amounts, and your order history.
- Payment is processed by our payment partner (Razorpay); we do not store your card or bank details.
- Basic technical data (e.g. IP address) used only to keep the service secure and rate-limited.
Why we use it
- To process and deliver your orders and issue a correct GST invoice.
- To let you track an order and contact you about it.
- To respond to your enquiries and provide support.
- To meet our legal and tax obligations (invoices are retained as required by law).
Where it’s stored
Your data is stored on servers in India (ap-south-1). We use it only for the purposes above and do not sell it.
Your rights
Under the DPDP Act you can ask us to access, correct, or erase your personal data, and withdraw consent, subject to records we must keep by law (such as tax invoices). To exercise these rights, or to raise a grievance, contact our Grievance Officer at support@123dstore.com.
Cookies
We use essential cookies and local storage to keep your cart and preferences working. We don’t use them to track you across other websites.
Questions? Contact us.